Last Updated: September 13, 2024
At MacroHub LLC, we strive to ensure customer satisfaction with all our services and products. However, due to the nature of our digital products and services, we have a limited refund policy.
For custom software development services, we do not offer refunds because we use agile methodologies and work closely with clients to ensure their requirements are met. If you are not satisfied with the service, please contact us to discuss your concerns we will more than happy to assist you.
For our SaaS products, we offer a 7-day money-back guarantee from the date of purchase. If you are not satisfied with the product, you can request a full refund within this period, no questions asked.
To request a refund, please email our support team at [email protected] with your order details and reason for the refund. We will process your request as quickly as possible.
We reserve the right to refuse a refund if we suspect fraud or abuse of our refund policy. Refunds may also be denied for customized or bespoke services that have been delivered according to specifications.
We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page.
If you have any questions about this Refund Policy, please contact us at [email protected].